Taylor Robinson, a leading player in the Crawley residential property industry, has achieved a significant milestone by securing a spot on the shortlist for The ESTAS in 2023. This prestigious recognition is a testament to their unwavering commitment to providing exceptional customer service to their clients. Having previously won awards in both 2021 and 2022, Taylor Robinson is proud to have continued their tradition of excellence.
The ESTAS is widely regarded as the largest award scheme in the UK residential property industry, honouring the best agents, conveyancers, and mortgage brokers. It is powered by an online customer review platform that allows property professionals to showcase their exceptional customer service standards. With a strict verification process in place to ensure the authenticity of reviews, this year's shortlist was determined based on an evaluation of a staggering 300,000 customer review ratings.
Taylor Robinson's achievement of the ESTAS 'Standard of Excellence' is a result of the remarkable service ratings they received from their customers through the ESTAS review platform. These ratings are collected at the conclusion of the moving experience, providing a comprehensive and accurate overview of the consistently high standard of service delivered to their valued clients. The ESTAS 'Standard of Excellence' serves as a prominent endorsement, symbolizing the exceptional service performance of every shortlisted firm in 2023.
The regional and national winners of The ESTAS Awards will be announced in October during the highly anticipated annual ESTAS ceremony held in London. This prestigious event brings together the crème de la crème of the UK's property professionals, with the awards being presented by the beloved property expert, Phil Spencer, in front of an audience of 1,200 industry leaders.
Speaking about The ESTAS Awards, Phil Spencer emphasized the authenticity of the accolades, as they are based on genuine feedback from real clients who have experienced the service first hand. These awards provide tangible evidence of the service levels provided by a firm, which is especially crucial in today's competitive market where exceptional customer service is a pivotal factor in helping home movers achieve their dreams of acquiring their ideal properties.
Simon Brown, the founder of ESTAS, highlighted the organization's mission of fostering a community of property professionals dedicated to best practices and a shared belief in the importance of exemplary service. By celebrating and acknowledging outstanding customer service, ESTAS encourages property professionals to continually raise the bar and deliver exceptional experiences to their clients.
Taylor Robinson's inclusion in The ESTAS shortlist for 2023 exemplifies their ongoing commitment to delivering exceptional service to their clients. This recognition not only showcases their achievements but also serves as a testament to their dedication to excellence within the UK residential property industry. As they eagerly await the October awards ceremony, Taylor Robinson can take pride in their continued success and look forward to potentially securing prestigious regional or national honours in front of their esteemed peers.